Bordner Home Improvement

My husband and I decided to let Bordner Home Improvement install a walk-in shower because of the difficulty he was having getting into the bathtub after hip replacement surgery. From the initial consultation to the completion of the installation, we were very pleased with the customer service, the quality of the product and the overall experience. Damien and Eden were our installers. They were professional, on time and very courteous. They made our basic bathroom luxurious. We highly recommend that you let Bordner build it!

I can’t really say enough good things about our experience with Bordner. This was a bathroom remodel and not the typical installation. It involved a shower and an additional connecting tub surround. We also refreshed the vanity. Adam, our salesman, was very knowledgeable of the product. He understood our desires for our remodel and came up with solutions. Through the course of our design, he was very flexible when we changed our minds. He was very accessible and made us feel comfortable with choosing Bordner for the work. When the project entered the installation phase Lucas took over as the project manager. He provided a single contact for any question or concerns and was very easy to contact if needed. He was a pleasure to work with and provided solutions when complications were encountered. Robert, our installer, is one of the best craftsmen I have ever had the pleasure to witness. His attention to detail and craftsmanship is truly remarkable. He was able to adapt the installation to fit our situation with ease and precision. The end installation was perfect.

Bordner was great with our window replacement. A large tree came through the front window of our house. From the initial call to assess the damage, through the quoting process and answering all of my questions, to showing up on time and completing the project quickly (and cleaning up EVERYTHING when they were done!). I'd definitely make a call to Bordner for any work we may need done in the future.

Bordner employees did a great job of communicating, everything was done in a reasonable amount of time, and everybody was professional. We were kept very well informed of when everything was ordered, when the materials arrived, and when the installers would be out to do the work. They even offered to install earlier but my schedule would not allow it. They ripped out the old tub/shower surround and installed everything new in 2 short days. We are very happy with our new walk-in shower.

Shout out to Bordner Home Improvement! Our roof and stone projects are complete and we could not be happier with final results! Our project Managers did a great job of satisfying any concerns we had (Sam/Jose). We weren't here during the roof installation but the project manager, upon our return, was able to remedy anything needing to be addressed and the roof looks great! The stone on the front of the house is a game changer. The installation crew worked efficiently but took their time to place every stone by hand with a vision in mind. These guys are artists. Project Manager: Jose - Installation crew: Nelson, Armando, Jorge and Exequiel Buying a roof is not fun but changing the look of the entire front of your home is a blast!

My husband and I had a wonderful experience with Bordner! Thomas, the gentleman who installed our new walk in shower and flooring, did a terrific job during our bathroom remodel. He removed our old jacuzzi tub and replaced it with a walk in shower. He is knowledgeable, efficient, and respectful. He kept his area clean as he worked on our bathroom and constantly communicated with us on the progress. We will definitely be using Bordner for our next project!!!

Contract with Bordner Home Improvement was to replace 3 large windows, ~20' high in my living room; it seemed okay, though quite expensive. It states window size, which didn't seem correct to me after the work started because of the large width of 'graphite foam insulation' inserted around all edges of each window. The contract states "no painting will be done" but I was expecting the original trim pieces which were already stained to be reinstalled, and certainly didn't expect to see gaps where the new wider trim doesn’t cover the the entire filled-in gap, as well as drywall and wall paint damage beside the new windows. The new trim is at least 50% wider than the original trim and it doesn’t cover all the old trim marks showing on the drywall so touch-up painting is needed. Nowhere on the contract is it stated that new trim pieces will be used. The salesman didn't tell me that the original window trim pieces would or could be replaced with new trim pieces and that I would be responsible to get the color applied to match the other trim in my condo. When it came time to install the new trim pieces, the workers were going to install unfinished trim on the windows that are about 20-feet high and impossible for me to reach. It was agreed that I could have some time to get the needed coloring applied to them, which was impossible to match on a different type of wood. This is a horrible job and I’m afraid it might affect the resale value of my home! And what will it cost to get all the patching and painting done, and replace the trim that will still be much wider than the rest of it in the house?!? (The original window is the one with the dark metal frame & more gold-colored trim; all others are new windows.)